Shipping and Delivery

Shipping Costs.

Delivery needs to be to a street address. If you require delivery to PARCEL BOX or Non street address please contact us so we can check details and arrange.

All orders over $99 will be shipped free of charge to your destination within Australia. 

**Heavy and bulky items being shipped to remote location may incur an extra shipping fee.

For any orders that are under $99 you will only be charged at a flat rate of $9.95.

Delivery areas.

Our delivery is for customers within Australia.

*Heavy and bulky items being shipped to remote location may incur an extra shipping fee.

If you are interested in the Mongoose products for locations outside of Australia please contact us for more detailed information

Handling and Delivery times.

Once you order is confirmed with us, we will start to get your product ready to send.  We look to get orders dispatched as soon as possible and will send your delivery via TNT or Australia Post for most areas. For some orders we may send by TNT or  other Couriers if it provides a more effecient service. These services can provide Tracking Numbers for each delivery.

We aim to have same day dispatch for Orders received before 12:00PM EST.

Once order is with delivery services is should arrive to most metropolitan areas with in 2-3 business days and for regional areas 2-5 business days.

If for any reason we have any difficulty in processing your order or delivery we will contact you.

Contact Details of you have any questions.

You can call or email us sales@mongoose.com.au Our ontact details on our website if you have any questions or concerns for shipping and delivery.